"My mother is in tears and I'm shaking with rage," one customer wrote on social media. "We're not usually ones to even participate in stuff like this, but we figured it was a break from cooking or spending money to eat out.

The restaurant location in Pooler has come under fire after a Veterans Day incident went viral, sparking calls for the location to be shut down. The controversy began with a Facebook post accusing the owner of being rude to veteran customers who came into the store for the company’s Veterans Day promotion.

The company that owns Firehouse Subs has apologized after a Georgia veteran shared her family's negative interaction with a franchise owner on social media.

A Firehouse Subs just outside Savannah is coming under heavy fire for reported rudeness and disrespect towards its Veterans Day customers.

The corporation that owns Firehouse Subs is responding after a local veteran took to social media about her family’s interaction with the franchise owner.